Cancellation and Refund Policy

Unique Sapphire is committed to customer satisfaction. Please review our cancellation and refund terms carefully.

Order Cancellation

  • Orders can be canceled within 24 hours of placement by contacting us.

  • Cancellation requests beyond this period may not be accepted if the order is already processed or shipped.

Refund Eligibility

  • Refunds are granted for damaged, defective, or incorrect products upon return within 7 days of delivery.

  • Products must be unused, with tags and original packaging intact.

  • Custom or made-to-order items are non-refundable unless defective.

Refund Process

  • To initiate a refund, contact support with order details.

  • Once the returned item is inspected and approved, refunds are processed within 7-10 business days to the original payment method.

Non-Refundable Charges
Shipping and handling fees are typically non-refundable unless the return is due to Unique Sapphire’s error.